Toyota Identifies Yet Another Potential Cause of Sudden Acceleration

Safety Research & Strategies letter to Administrator Strickland asks why Toyota it wasn’t recalling its accessory sport pedals. The automaker has identified these aftermarket accessories, which it sells and installs through Toyota dealers, as contributors to unintended acceleration.

Toyota made this startling admission in denying a claim by Michael Teston, an unfortunate Toyota customer from Maaumelle, Arkansas.

On December 13, Teston was driving his 2006 4-Runner into a small town with the cruise control on. He had disengaged the cruise control and the vehicle began to slow, with his foot on the brake as he approached a parking lot for a convenience store. He turned into parking lot at approximately15 mph, still coasting with his foot on brake. As his speed dropped to about 3 mph, Teston heard the ABS brakes activate, followed by clicking sound when the engine raced to full-throttle. The vehicle surged forward, hit a pole about three feet in front of him. There the vehicle came to rest, with the rear of the vehicle hopping as the rear tires continued to spin. Teston placed the vehicle into Park and the engine maintained wide-open-throttle until the ignition was turned off.

Teston’s 4-Runner was fitted with OE carpeted floor mats, secured in place. North Point Toyota, in North Little Rock, inspected the vehicle over a three-week period, but found nothing wrong with the vehicle.  A Toyota Technical Specialist also took a look on January 4, and here was the result: there were “no codes stored in the computer to indicate any product concern or failure.” However, “Our Technical Specialist noted that aftermarket pedal covers were installed on the brake and accelerator pedals that increased the length of the pedals, which could have contributed to the accident described.”

Gee, Teston purchased the “aftermarket pedal covers” from a Toyota dealer as a Toyota accessory and these parts were installed by that same Toyota dealer.

Since Toyota said that the increased the length of the pedals could have contributed to the crash, seems like Toyota has a duty to recall these parts too.

More on Toyota Sudden Unintended Acceleration



Our Advocacy

One of the fiery moments in Tuesday’s hearing before the House Energy and Commerce Committee was Rep. Steven Buyer’s (R-Ind.) prosecutorial turn on SRS founder and President Sean Kane. Buyer attempted to undermine Kane’s testimony, and that of Dr. David Gilbert, whose early research into Toyota’s accelerator pedal position sensor showed that Toyota’s fail-safe strategy was supremely flawed, by suggesting that they had been tainted by their ties to litigation. Continue reading

Death and Drive-By-Wire: New Evidence Shows Early Deaths were Ignored

We have been watching with great interest as NHTSA has suddenly proclaimed 34 deaths in Toyota sudden unintended acceleration incidents, (when nary but one has been officially counted in eight investigations) and Toyota has doubled down on nothing-is-wrong-but-floor-mats-and-sticky-accelerator-pedals. We are pleased to see that NHTSA, under the current administration, is now taking the fatality reports more seriously and Toyota’s claims with a healthy dose of skepticism.

But we’ve been looking back – specifically at eight deaths that occurred during a six month window in 2003 and 2004 that alleged unintended acceleration. These all occurred in Toyota Camrys during the time that NHTSA, after meeting with Toyota, narrowed the scope of its investigation (PE04021) of Camry and Lexus ES vehicles for throttle control and vehicle surging to exclude the very scenarios that were alleged in some of these fatal crashes.  But the lost lives of eight people were apparently horse-traded out of investigatory view.

On March 22, 2004, Mrs. Juanita Grossman died from her injuries in a crash that rocketed her out of a pharmacy parking lot, into another vehicle, then into one building and finally, the offices of Statewide Realty. (They still remember the crash very well.) The EMTs who extracted Mrs. Grossman noted that both feet were “jammed” on the brake pedal.

Remember: Toyota says the brakes always work and its electronic throttle system never fails unless the computer records it and the vehicle goes into limp-home mode.

So, how does one slam at full throttle into a building with both feet on the brake? We’re very curious. Toyota and NHTSA? Not so much.

We’ve taken a closer look at the public record on these incidents and we’re posting our analysis. Read our addendum.

Toyota Sudden Acceleration: The Full Report from Safety Research & Strategies

SRS has just released its comprehensive examination of Toyota SUA. Toyota Sudden Unintended Acceleration covers this continuing safety defect from its roots to the current crisis:

– The National Highway Traffic Safety Administration’s unsuccessful efforts to identify all the causes;

– Toyota’s ineffective and conflicting responses;

– Who knew what and when.

Click on the image below to download the report:



Thoroughly Investigated? We Don’t Think So

This morning, Jim Lentz, President and CEO of Toyota Motor Sales, joined the brigade of executives dispatched to put out the unintended acceleration wildfire currently consuming the company’s sales, stock rating and reputation. As the Today Show’s Matt Lauer tried to corner him, Lentz emphatically insisted that the only two issues affected Toyota vehicles are floor mat interference and sticking accelerator pedals. The company has studied this issue exhaustively and is confident that these fixes will solve the problems, Lentz told Lauer, trying not to shift uncomfortably in his chair.

First, the recent recalls do not, we repeat, do not cover all of the vehicles plagued by SUA. In fact, the most troubled vehicle in Toyota’s fleet – as measured by consumer complaints, the 2002 and 2006 Camry, is not a part of any recall. Continue reading

Toyota Unintended Acceleration Complaints Update

Safety Research & Strategies has completed our latest review of Toyota unintended acceleration complaint data. Our database consists of incidents from the following sources:

  • Consumer complaints to NHTSA
  • Toyota-submitted claims from several NHTSA investigations into unintended acceleration
  • Incidents reported by media organizations
  • Consumer contacts made to our firm and other firms that are reporting incidents they have received.

Every effort has been made to identify duplicate records and combine them. However, often the reports do not provide enough detail to link incidents to other reports. There are likely some duplicates among our records – if there are, they are few.

SRS’s database consists only of incidents reported from 1999 to the present (regardless of model year). We have defined unintended acceleration as any incident in which the complainant reported an engine acceleration that was unintended – regardless of whether the car was in gear. We understand that this is a broader inclusion than others have considered; however, because we are still at a stage of trying to understand the incidents we believe this inclusiveness will help us discern vehicle years / models and incident types that we may want to investigate further.

Since our last summary of reported incidents in December 2009, we have identified over 200 additional incidents, resulting in a total of 2262 reported incidents, 815 crashes, 341 injuries, and 19 fatalities.

Table 1 below provides a summary of the data:

Breaking! Roll Out the Recalls!

In a curious twist of timing, Toyota announced another massive recall related to Sudden Unintended Acceleration – this time 2.3 million late model Toyotas plagued with “sticking accelerator pedals.” The timing is suspiciously pre-emptive – the company’s feet were about to be singed an hour later by ABC World News Tonight, followed by a Toyota SUA story on ABC Nightline.

But that is hardly the only odd thing about the recall. In its announcement, the automaker said that it had received “isolated reports” of sticking accelerator pedal mechanisms:

“The condition is rare, but can occur when the pedal mechanism becomes worn and, in certain conditions, the accelerator pedal may become harder to depress, slower to return or, in the worst case, stuck in a partially depressed position.” Continue reading

Toyota Sudden Acceleration in Reverse

Earlier this week, The Safety Record reported another Toyota SUA incident involving a 2007 Avalon and a New Jersey driver who managed to get his over-accelerating vehicle to the dealership with smoking brakes and an engine at full throttle. For those of you who missed it:

This owner had experienced several unintended acceleration incidents – incidents in which the vehicle accelerated without driver input.  The most recent occurred on Dec. 29 as he drove on the highway. The man was unable to stop the vehicle with the brakes alone, but he was able to shift the vehicle into Neutral. As the engine continued to race to full-throttle, he immediately called the local Toyota dealer, about two miles away, to alert them he was bringing the vehicle to their lot.  He drove the car to the dealer by shifting from Neutral to Drive, foot on the brake, with the engine at full throttle. Continue reading

CPSC Workshop on Building a Public Database Less Adversarial

The tone was less adversarial and more collegial as the U.S. Product Safety Commission held its first public workshop (see The End of the World as We Know it!) on the establishment of a Public Consumer Product Safety Incident Database this week.

Perhaps that was because the Commissioners did not attend – nor did some of the database’s most strident opponents. Instead, what unfolded over two days was a work/brainstorming session, with CPSC staffers gathering the collective wisdom of the stakeholders.

Safety Research & Strategies President Sean Kane, who appeared at the behest of the Commission, was a frequent panelist. Manufacturers and public advocates (Consumers Union, Consumer Federation of America, Kids in Danger, and Public Citizen) alike hashed out what they’d like to see in the database.  Adding to the mix was panelist George Rutherford, retired CPSC staffer, who offered some sorely needed reality checks.

Strickland Sails through Confirmation Hearing

Former Democratic Commerce Committee staffer David L. Strickland received gentle questioning by his former employers on his goals and intentions as the prospective NHTSA Administrator. The agency has been without an appointed leader since January, when David Kelly departed with the Bush administration.

The affection in the hearing room was palpable, as Strickland, who has worked for the Senate Commerce, Science and Transportation Committee since 2001, received a standing ovation when he entered the room. From 1996 to 2001, Strickland served the Association of Trial Lawyers of America as the associate director and a lobbyist.  Strickland’s nomination had been widely praised by safety and consumer advocates as a savvy negotiator devoted to consumer protection.

This afternoon, Strickland demonstrated some of his prodigious people skills, by devoting most of his statement to thanking and praising others, from his family to former committee chairmen under whom he worked.

The senators devoted most of their questioning to the driver behavior issues of distracted driving and impaired driving.

Although Hawaii Senator Daniel Inouye jokingly asked if the committee could vote this afternoon, Strickland and other nominees at today’s hearing must answer written questions from the committee before it can proceed to a vote and final confirmation before the full Senate.